Total Quality Management (TQM)

Total Quality Management (TQM)

TQM has been, perhaps, the most successful strategy in the industrial and business world that put Japan in no 1 slot in quality, productivity and customer delight. Every professional needs to know and master this strategy for success. Read about TQM at URL:

http://total-quality-concept.blogspot.com/

Also refer: http://manage-change.blogspot.com/ (Change Management), http://customer-orientation.blogspot.com/ (Customer Orientation), http://cost-management-control.blogspot.com/ (Cost Management), http://5s-housekeeping.blogspot.com/ (5S Housekeeping), http://kaizen-improvement.blogspot.com/ (Kaizen) and http://gemba-kaizen-improvement.blogspot.com/ (Gemba Kaizen)